As the UK experiences a summer of delays, queues and cancellations, Jane Moore investigates what’s going wrong, with the help of an undercover reporter secretly working as a baggage handler in one of the UK’s busiest airports.
In the film, Jane Moore experiences first-hand the current problems of air travel. She meets travellers whose holidays have been ruined by the meltdown and speaks to insiders and experts to investigate the cause of the chaos. She uncovers concerns among some pilots who amid the chaos feel under pressure to fly when fatigued. Meanwhile the film’s undercover reporter films desperate passengers crawling through luggage conveyor belts in an attempt to locate luggage they have waited hours to pick up and reveals critical staff shortages in baggage handling teams – with workers describing their conditions as “f*****g chaos” because they have “literally no staff”.
Airport Chaos Undercover received widespread national press coverage as a result of its revelations in the Sun, Daily Mirror, Daily Express, Mail Online, Times, and Daily Telegraph
August 1, 2022
Senior Post Producer
Head of Production
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